Contact
How to reach Raveno.
Email: hello@raveno.ai
In-app chat: signed-in merchants and suppliers can reach support directly from app.raveno.ai. Fastest channel for transaction-specific issues — the support agent can see the relevant project context.
Hours: Monday–Friday, 9am–5pm AEST, excluding Australian public holidays.
Response SLA: 1 business day to first response. Disputes have their own 5-business-day decision target.