Welcome to Raveno
Help, legal, and platform documentation for Raveno — customer intelligence and creative marketplace for online merchants.
Raveno is customer intelligence for online merchants — checkout funnel events, session recordings, and frustration signals — paired with a curated marketplace where merchants engage vetted suppliers (designers, photographers, video producers, copywriters, developers) to produce assets that improve their stores.
This site is the public reference for how Raveno works, what it costs, and the legal framework it operates under.
Marketplace
How merchants and suppliers transact through Raveno, what the platform fee covers, and how the escrow lifecycle protects both sides.
- How it works — the full lifecycle from quote to release
- Pricing — flat 5% all-in
- For merchants — paying suppliers via Raveno
- For suppliers — onboarding and getting paid
- FAQ — common questions
Legal
Terms governing the platform, marketplace, and parties.
- Terms of Service
- Privacy Policy
- Refunds & disputes
- Acceptable Use Policy
- Merchant Agreement
- Supplier Agreement
Company
Developers
API and SDK references for engineering integrations.
Looking for the dashboard? app.raveno.ai.